If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.


 General Enquiries

General Questions or issues "not" relating to the other categories.

 Channel or Catchup Down/Issue

Channel Issue Reporting. Such as channel down, or issue with a channel or 24/7 local channel. Catchup can also be reported here.

 VOD Issue

Issues with VOD, or a specific movie only. (Please note: VOD/TV Series Requests are not taken, and these tickets will be closed.)

 Add/Remove Adult from a Line.

Add/Remove Adult from a Line or Mag

 Payment Enquiries

Questions about credits, payments, create invoices, or you are reporting a payment/transfer.

 Channel Requests

Please ask channel requests here. We will see if we have the channel available. Please note, we may not be able to fulfill the request. (VOD/TV Series Requests are not taken, and these tickets will be closed.)