If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.
General Questions or issues "not" relating to the other categories.
Channel or Catchup Down/Issue
Channel Issue Reporting. Such as channel down, or issue with a channel or 24/7 local channel. Catchup can also be reported here.
Issues with VOD, or a specific movie only. (Please note: VOD/TV Series Requests are not taken, and these tickets will be closed.)
Questions about credits, payments, create invoices, or you are reporting a payment/transfer.
Please ask channel requests here. We will see if we have the channel available. Please note, we may not be able to fulfill the request. (VOD/TV Series Requests are not taken, and these tickets will be closed.)